CAKEMATCH HELP

A little clarity
goes a long way.

CakeMatch makes it easier to discover and work with the right custom-cake baker. Here is how the marketplace is designed to work.

Placing a cake request

Tell us the occasion, location, timing, budget, and any inspiration. Bakers see the request first and choose whether it fits their business.

Quotes, booking, and messages

You can compare quotes before selecting one. Direct messaging opens only after a baker and customer agree to work together, which keeps early conversations respectful and pressure-free.

Trust and safety

CakeMatch reviews baker applications. Any official document a baker chooses to share is shown as a limited summary—never their private file or license number.

Need account, order, payment, safety, or technical help?

Signed-in customers and bakers can send a private request directly to the CakeMatch owner desk.

Open support

FOR BAKERS

Building your cake business?

Find state cottage-food starting points, maintain private credentials, and learn the safe ways to run your CakeMatch work.

Licensing resourcesBaker safety guide